Safety First Security Services Inc. (SFSS) has been operating under the guidelines of the Ministry of Community Safety and Correctional Services in Ontario for over ten years. We have provided excellent security services to our clients at all times and our primary responsibilities and policies are in accordance with the Ministry of Community Safety and Correctional Services’ rules and regulations.

SFSS currently provides security and parking enforcement solutions to over 45 customers and has on staff over 70 full-time and part-time employees. SFSS is provincially licensed to provide security guard services in residential, commercial, condominium, construction site, industrial, park properties and at special events. Our Company is staffed by a team of professionals that have a wide range of security experiences. Our management team reflects a high standard of knowledge and experience in customer service.

Safety First Security Services Inc. (SFSS) has been operating under the guidelines of the Ministry of Community Safety and Correctional Services in Ontario for over eight years. We have provided excellent security services to our clients at all times and our primary responsibilities and policies are in accordance with the Ministry of Community Safety and Correctional Services’ rules and regulations.

SFSS currently provides security and parking enforcement solutions to over 45 customers and has on staff over 70 full-time and part-time employees. SFSS is provincially licensed to provide security guard services in residential, commercial, condominium, construction site, industrial, park properties and at special events. Our Company is staffed by a team of professionals that have a wide range of security experiences. Our management team reflects a high standard of knowledge and experience in customer service.

 

BENEFITS OF CHOOSING US

EXPERIENCED SECURITY GUARD MANAGEMENT

Our Management Team consists of experienced security professionals who are responsible and accountable for the smooth operation of the business on a daily basis. It ensures that all the objectives of SFSS are achieved in line with the Mission Statement, and enforces the company’s rules and regulations at all times.

We take a professional security service approach with all of our clients. We ensure that we provide only the best security agents for our clients. Our personnel have immaculate grooming standards, are properly attired in a SFSS uniform with name tag and other company markings, neat and ironed clothing at all times and exhibit an excellent demeanour, high integrity and ethics, and provide excellent customer service to our clients.

Whenever we start a new contract for a client, members of our management team meet with our client to review the terms of the contract and any special circumstances of the agreement. We strive to establish a relationship with our customer at day one that is based on mutual trust and respect in order for free and open communications to occur. This relationship that we built at the contract kick-off meeting is maintained by frequent contact and communications with our leadership team and the client staff.

The manager that is responsible to provide the management of our security services for that particular customer develops Post Instructions that become part of the Standard Operating Procedures (SOP) for that particular customer. The SOP provides the detailed instructions to our team on how, what, when, who and where we are to provide security services.

 

Competitive Rates

With the changing trend in economy it has become necessary for companies to cut their costs in order to survive the decline in economic growth.

We at SFSS aim to work with companies towards helping them cut those excessive costs of security cover, while still being able to provide them with a professional service.

 

Flexibility

Companies often tend to become inflexible when they grow and expect others to work around them. We aim to remain flexible and provide our clients with what they actually require and expect.

It is of great importance to us that we provide a service, which is correctly tailored to our clients’ requirements and is not just a best fit.

 

Customer Services

SFSS is operated by people who care. Our job is to communicate with clients on a regular basis, giving that personal level of service we have promised.

Our success in retaining our clients is achieved by creating and maintaining close contact with them, thus forming strong working relationships.